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Warranty, Returns & Exchanges

What Is The ROKA EU Warranty Policy?

You can find the full ROKA EU warranty policy here.

How Do I Return My ROKA EU Order?

You can learn more about the return process on the ROKA returns page here.

Can I Still Use My Discount Code For A New Order After Doing A Return?

The discount code will no longer be valid for your account since it was already used one time. Please contact us here to have the discount applied a second time.

Can I Exchange Something That I Purchased?

We are unable to accept exchanges at this time. However, you can return your product and place a new order. See here for our returns process. Please contact us with further questions.