Can I Change The Shipping Address If The Order Has Not Been Shipped?
We guarantee delivery only to the address provided at the time your order is placed. We are unable to modify/cancel orders after they have been placed
We guarantee delivery only to the address provided at the time your order is placed. We are unable to modify/cancel orders after they have been placed
If your package is lost or you are having trouble locating your package after it has been marked delivered, please chat with us live or reach out to us here and we'll be happy to assist you!
If your product arrived damaged or the wrong item was received, please reach our to us here with your order number and a photo of the item you received and we will be happy to assist.
If you’re having trouble accessing your account, please contact us via live chat or reaching out to us here so we can email you an account activation link or help recover your password.
Discount codes can be applied to full-price items and cannot be combined with other discounts or applied to sale items. Stay up to date on our latest promotions by signing up for our newsletter, here. Scroll to the bottom and enter your information u
Please reach out to your team manager or coach for your team's handle and passcode. Once you have access to this information, please log in to your ROKA account and click “Activate ROKA Team Account.” When you’ve activated your team membership, your
To start a return, please visit the returns page here.